Terms of Service

Last Updated: August 2026

Welcome to Feedalto (the "Platform"). These Terms of Service ("Terms") govern your use of our Platform and the services we provide. By accessing, browsing, or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Platform.

Company Ownership and Information

Legal Entity: Feedalto and the domain www.feedalto.com are owned and operated by ROY DIGITAL VENTURES LLC, a registered limited liability company.

Contact Information:
ROY DIGITAL VENTURES LLC
Email: support@feedalto.com
Website: www.feedalto.com

All references to "Feedalto," "we," "us," or "our" in these Terms refer to ROY DIGITAL VENTURES LLC.

Communication Services and Consent

By using our Platform, you acknowledge and agree to our use of communication services and consent to receive communications as described below.

SMS and Text Messaging Terms

Consent to Receive SMS: By providing your mobile phone number and opting in, you expressly consent to receive SMS text messages from Feedalto and businesses using our platform. These messages may include:

Message Frequency: The number of messages you receive will vary based on your account activity and the services you use. Some users may receive multiple messages per day.

Message and Data Rates: Standard message and data rates charged by your mobile carrier will apply. Feedalto does not charge for text messages, but you are responsible for any charges from your carrier.

Supported Carriers: Our SMS services are supported by major U.S. mobile carriers including AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket, MetroPCS, U.S. Cellular, and others. Availability may vary.

Opt-Out Rights: You may opt out of SMS messages at any time by:

After opting out, you will receive one final confirmation message. You may continue to receive essential account-related messages necessary for providing the services you have requested.

Help and Support: For help, reply HELP to any text message or contact support@feedalto.com.

Voice Call Terms

Consent to Receive Calls: By providing your phone number, you consent to receive voice calls, including automated calls, pre-recorded messages, and interactive voice response (IVR) calls from Feedalto and businesses using our platform.

TCPA Compliance: We comply with the Telephone Consumer Protection Act (TCPA). We will not:

Opt-Out of Voice Calls: You may revoke consent to receive voice calls at any time by:

Email Communications

Transactional Emails: By creating an account, you consent to receive transactional emails necessary for providing our services, including:

These transactional emails are essential and cannot be opted out of while maintaining an active account.

Marketing Emails: We may send promotional emails about new features, updates, or special offers. You can opt out of marketing emails at any time by:

CAN-SPAM Compliance: All marketing emails comply with the CAN-SPAM Act and include:

Third-Party Communication Providers

We use trusted third-party providers to deliver communications:

These providers are bound by strict confidentiality and data protection agreements. Their use of your information is limited to providing communication services on our behalf.

User Responsibilities for Communications

If you use our Platform to send communications to your customers, you agree to:

Prohibited Uses of Communication Services

You may not use our communication services to:

Enforcement and Violations

Violations of these communication terms may result in:

Limitation of Liability for Communications

We are not responsible for:

1. Platform Overview

Feedalto provides cloud-based software solutions designed to help businesses in the following industries:

The Platform includes features such as visitor registration, feedback forms, data analytics, AI-powered insights, document management, billing services, and team collaboration tools.

2. User Eligibility

To use the Platform, you must:

3. Account Registration and Responsibilities

When you create an account on Feedalto, you agree to:

You are solely responsible for maintaining confidentiality of your password and account access. Feedalto is not responsible for any loss or damage resulting from unauthorized access to your account.

4. Acceptable Use Policy

You agree not to use the Platform for any unlawful purpose or in violation of any applicable laws or regulations. Specifically, you agree not to:

5. Data Ownership and Privacy

Your Data: You retain ownership of all data you input into the Platform (customer information, feedback, leads, documents, etc.). Feedalto does not claim ownership of your data.

Data Use: You grant Feedalto a limited license to use your data to provide services, improve the Platform, and generate anonymized insights for analytics purposes. Your data will not be shared with third parties without your consent, except as required by law or as necessary to provide the services.

Data Security: Feedalto implements industry-standard security measures to protect your data. However, no system is completely secure. We are not responsible for unauthorized access due to circumstances beyond our control.

Data Retention: Upon account termination, your data will be retained for 30 days before permanent deletion, unless otherwise required by law. You may request earlier deletion by contacting support.

6. Billing and Payment

Subscription Plans: Feedalto offers various subscription plans tailored to different business sizes and needs. Pricing and plan details are available on our Pricing page.

Payment Terms: Payments are billed monthly ($19.99/month) or annually ($143.88/year) based on your selected plan. New subscriptions include a 14-day free trial; you will not be charged until the trial ends, and you may cancel any time before it ends to avoid being charged. Subscriptions renew automatically at the end of each billing period unless cancelled. Payments are processed securely through Stripe or, for subscriptions purchased in our mobile apps, through the Apple App Store or Google Play.

Cancellation: You may cancel your subscription at any time. When you cancel, you keep full access until the end of your current billing period — your cancellation takes effect at the end of that period, and you will not be charged again. We do not remove access immediately upon cancellation, and partial billing periods are not refunded.

Where to Cancel (Important): You must cancel your subscription through the same channel you used to purchase it:

If you subscribed on one device or store and no longer have access to it (for example, you subscribed on an Android phone and now use an iPad), email support@feedalto.com and we will help you cancel. Please allow 3 to 5 business days for us to process assisted cancellations.

Billing Disputes: If you dispute a charge, you must notify us within 30 days of the transaction. Disputes must be filed in writing to support@feedalto.com.

Refunds: We offer a 14-day money-back guarantee for new customers. After this period, refunds are handled on a case-by-case basis. Unused portions of prepaid subscriptions are not refundable. Subscriptions purchased through the Apple App Store or Google Play are subject to those stores' refund policies.

Plan Changes: You may upgrade, downgrade, or cancel your plan at any time. Cancellations take effect at the end of your current billing period (you retain access until then); other changes take effect at the start of your next billing cycle.

7. Service Availability and Limitations

Uptime: Feedalto aims to maintain 99.5% platform uptime. We perform regular maintenance and may temporarily suspend service with notice.

Service Changes: We reserve the right to modify, add, or remove features at any time. Major changes will be communicated to users with at least 30 days' notice.

Limitations: Feedalto makes no warranty regarding the Platform's fitness for a particular purpose. The Platform is provided "as is" without warranties of any kind.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9. Intellectual Property Rights

All content on the Platform, including software, designs, logos, text, and graphics, is the property of Feedalto or its licensors. You may not reproduce, distribute, or transmit any content without explicit written permission from Feedalto.

You retain ownership of content you create and upload to the Platform. By uploading content, you grant Feedalto a license to store, display, and process that content as necessary to provide the services.

10. Third-Party Integrations

The Platform may integrate with third-party services (payment processors, email providers, etc.). Your use of these services is subject to their respective terms and privacy policies. Feedalto is not responsible for the availability, security, or functionality of third-party services.

11. Compliance with Laws

For Real Estate Users: You are responsible for complying with Fair Housing Act, state real estate licensing laws, and local regulations governing property showings and marketing.

For Automotive Users: You are responsible for complying with FTC regulations, state motor vehicle licensing laws, and regulations governing dealer operations in your jurisdiction.

General Compliance: Both user types must comply with applicable data protection laws (GDPR, CCPA, HIPAA, etc.) when collecting and storing customer information through the Platform.

11A. Agency Relationships, Representation and Changing Agents

Feedalto is not a real estate brokerage. Feedalto is a software platform. We are not a licensed real estate broker or agent, we do not represent any buyer, seller, landlord or tenant, we are not a party to any representation or brokerage agreement created, signed, stored or displayed through the Platform, and we receive no commission on any transaction.

No legal advice. Nothing in the Platform — including document templates, prompts, status labels, notifications, disclaimers, or AI-generated text — is legal advice. Real estate representation is governed by your written agreement and by the law of your state. Consult your broker or an attorney before signing, ending, or relying on any agreement.

Ending an engagement in the Platform is a record, not a termination. When a buyer or an agent uses a feature such as “Change my agent” or “End engagement,” the Platform changes what each party can do in the software going forward and notifies the other party. It does not by itself terminate, cancel, modify or supersede any written buyer-representation agreement, listing agreement or other contract; it does not release any party from an obligation in that contract; and it does not determine whether a commission, protection period, or procuring-cause claim applies to any property. Those questions are between the consumer, the agent and the brokerage, and are resolved under the contract and applicable law — not by Feedalto.

Overlapping agreements are your responsibility. The Platform may warn you when our records suggest you already have an active exclusive agreement. That warning is a convenience based on the data in your account, which may be incomplete or out of date. You are responsible for knowing what you have signed. Signing more than one exclusive agreement may create overlapping obligations, including more than one claim to a commission on the same property. Feedalto cannot advise you on which agreement applies and will not arbitrate between agents, brokerages or consumers.

Historical records are retained as they occurred. Activity recorded under one agency engagement — showings, feedback, notes, offers and signed documents — remains associated with the agent and brokerage it occurred under. Changing agents does not transfer, re-attribute or delete that history, and a new agent is not given access to a previous agent's records. Retaining an accurate record is not an opinion by Feedalto about who is entitled to anything arising from it.

Notifications are a convenience, not legal notice. Emails, push notifications and in-app messages generated by the Platform are provided for convenience and may be delayed, filtered, blocked or undelivered. They do not constitute notice under any contract or under applicable law. If your agreement requires written notice to end it, you must give that notice as the agreement requires, directly to the other party.

Disputes between users. Feedalto is not responsible for, and disclaims all liability arising from, disputes between consumers, agents and brokerages — including disputes about representation, commissions, procuring cause, the timing or effect of ending an engagement, or any miscommunication between the parties. You agree to resolve such disputes directly with the other party and, where applicable, through your brokerage, local association or state regulator.

11B. Disclosures, Notices and Required Postings

Feedalto provides tools, not compliance. The Platform can publish a notice or disclosure you supply, share it with visitors by QR code or link, record that a visitor confirmed receiving it, display it on a connected screen, and produce a printable version for posting at a property. These are conveniences for carrying out your obligations. They are not legal advice, they are not a determination that any obligation applies to you, and they are not a certification that any obligation has been met.

You decide what is required, and you provide it. Requirements for disclosures and notices — including which document or form must be used, its exact wording and version, when and to whom it must be presented, whether it must be physically displayed or posted at a property and where, whether a signature or acknowledgement is needed, and how long records must be kept — are set by state and local law, by your regulator, and by your brokerage's own policies. They differ by jurisdiction and change over time. You are solely responsible for knowing what applies to you, for supplying the correct and current document, and for confirming that the way you use the Platform satisfies it.

Content is yours. Feedalto does not draft, review, validate, update or approve the documents you upload or publish. We do not check that a document is the correct form, the current version, complete, accurate, or appropriate for the transaction or jurisdiction in which you use it.

Electronic delivery is not automatically sufficient. A QR code, a link, an on-screen display or an emailed copy may not satisfy a requirement that a notice be physically posted, conspicuously displayed, handed over, or presented at a particular moment. Where a requirement calls for a printed or posted notice, you are responsible for printing and posting it and for confirming that what you posted meets the requirement. Some visitors will not scan a code, will not have a device or a signal, and will not provide contact details; obligations owed to those visitors remain yours.

Records and acknowledgements. Acknowledgement receipts record that a person confirmed receiving specified documents at a recorded time. They are a record of receipt only. They are not a signature, do not create or evidence any agreement, and Feedalto makes no representation that any such record will be accepted as proof of compliance by any regulator, court, brokerage or other party.

Brokerage supervision. If you are licensed, your brokerage's policies and your broker's supervision govern your use of the Platform. Where those policies conflict with a Platform feature or default, follow your brokerage.

No liability for compliance outcomes. To the fullest extent permitted by law, Feedalto disclaims all liability arising from your compliance or non-compliance with any disclosure, notice, posting, recordkeeping or related legal or regulatory obligation — including any obligation missed, delayed, incorrectly performed, or performed with an incorrect or outdated document, and including any resulting fine, penalty, disciplinary action, claim or loss. This applies whether or not the Platform was used, was available, or functioned as expected at the relevant time. Your remedies remain subject to Section 8.

11C. Engagement Dates, Terms and Expiration

Feedalto is a record-keeping tool, not the agreement. The Platform exists to keep the people, properties, documents and dates of a transaction organised in one place. It is not a real estate brokerage, not a party to your agreement, and not your legal advisor. Nothing it stores, displays or calculates — including any date — is legal advice or a determination of your rights.

The dates in the Platform are bookkeeping. Feedalto records when a working relationship was connected in the software, when an expiration date was entered, and when the connection was ended in the software. These are entries made by users. They are not a finding about when your representation agreement began, when it expires, or whether it has been terminated. Where the Platform’s dates and your written agreement disagree, the written agreement and applicable law govern — always, and without exception.

An expiration date you enter is a reminder, not a term. If you record an expiration date, the Platform may show it to both parties and remind you as it approaches. It does not shorten, extend, renew or enforce any term; it does not cause an agreement to end; and an agreement that has expired in the Platform’s records may still be in force, or may have been extended or renewed, under the contract itself.

Confirm before you end anything. Ending a connection in the Platform changes what each party can see and do in the software and notifies the other party. It does not terminate, cancel or release anyone from a written agreement, and it does not decide any question of commission, protection period or procuring cause. Only end an engagement here once it has actually been ended with your agent or brokerage and you have confirmed that in writing with them. Verifying the real end date, and any obligations that survive it, is your responsibility — not Feedalto’s.

Ending in the software is always available to either party. Because Feedalto is software rather than a contract, either party may disconnect at any time, with or without the other’s agreement, and a buyer may always stop sharing their information with an agent. Where both parties agree to end early, the Platform can record that mutual agreement and the date each party consented — which is useful evidence of what was agreed, and still not a legal release. Where only one party ends the connection, the record will show that it was one-sided. In neither case does Feedalto determine whether the underlying agreement has ended.

Per-showing and limited-scope arrangements. The Platform can record that an agent represented a consumer for a specific property or showing rather than under an exclusive agreement. That record is a note of what the user told us, made for their own organisation. It does not create, evidence or substitute for any agency agreement, disclosure or consent that your state requires for that showing.

11D. Sharing Compensation Information Outside the MLS

What the feature does. A listing agent may record what their seller has authorized them to offer toward a buyer’s broker, and a buyer’s agent may ask a listing agent that question and receive an answer. Both are communications between real estate professionals, made outside the MLS.

Feedalto is not an MLS and does not carry MLS compensation data. Every figure in the Platform is entered by the listing agent from their own seller’s authorization. We do not receive, import, store, display or republish offers of compensation from any MLS, and nothing entered here is transmitted to an MLS. Whether a particular communication is permitted under your MLS’s rules, your state’s law and your brokerage’s policy is your responsibility to determine — not ours.

Compensation is negotiable, and we take no position on it. Feedalto does not set, suggest, recommend, standardise or publish compensation rates. We do not compute or display averages, benchmarks, market rates, or any “typical” or “customary” figure, and the Platform provides no means of doing so. Nothing in the Platform should be treated as an expected or going rate, and no user should rely on it as evidence of one.

No steering. Which properties an agent shows a client must be determined by the client’s interests, never by what the agent stands to be paid. The Platform deliberately provides no way to sort, filter, rank or search properties by compensation, and you agree not to use any information obtained through it to steer a client toward or away from a property. Steering may violate fair housing law and your duties to your client.

Accuracy and authorization are the entering agent’s responsibility. A listing agent who records or answers a compensation question represents that their seller has authorized the communication in writing and that the figure is accurate. Feedalto does not verify either. A buyer’s agent must confirm the terms directly with the listing agent or brokerage before relying on them, and an amount recorded here creates no obligation on any party, no agreement between brokerages, and no third-party beneficiary rights.

A seller contribution is not the buyer’s broker’s fee. What a buyer owes their own broker is set by their written buyer representation agreement. Any amount a seller offers is applied toward that obligation; it does not set, replace or cap it.

Who receives it is the listing agent’s choice. When recording what a seller has authorized, the listing agent selects who may be given it: any agent who certifies their licence on the record, only agents holding a verified Feedalto agent account, or nobody automatically. Where a requester certifies licensure, that certification is recorded with their name, licence number, email address, IP address and the time, and may be provided to the listing agent and their brokerage. Feedalto does not verify licence numbers and does not represent that any requester is in fact licensed. Compensation information requested this way is delivered by email or text to the address or number given — it is never displayed on a public page.

Text messages. Where you ask us to send a compensation question by SMS, you confirm the number is a business contact number for the recipient in their capacity as a licensee, and that you are sending a transactional message rather than marketing. The Platform restricts these messages to permitted hours in the recipient’s local time and includes an opt-out. You remain responsible for your own compliance with the TCPA and equivalent state law.

12. Limitation on User-Generated Content

Users are responsible for all content they upload, create, or store in the Platform. Feedalto reserves the right to remove content that violates these Terms or applicable laws.

Feedalto may monitor user accounts for suspicious activity, spam, or illegal content. This monitoring does not create liability for Feedalto.

13. Termination of Service

Feedalto may suspend or terminate your account if:

You may terminate your account at any time by contacting support@feedalto.com. Upon termination, you will lose access to your account, though your data will be retained temporarily per our privacy policy.

14. Dispute Resolution

Governing Law: These Terms are governed by the laws of the jurisdiction in which Feedalto operates, without regard to conflict of law principles.

Arbitration: You agree to submit any disputes to binding arbitration rather than litigation. Arbitration will be conducted under the rules of the American Arbitration Association (AAA).

Exceptions: Either party may seek injunctive relief in court to prevent unauthorized access or data misuse.

15. Indemnification

You agree to indemnify and hold harmless Feedalto, its officers, employees, and agents from any claims, damages, or costs arising from:

16. Modifications to Terms

Feedalto reserves the right to modify these Terms at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform after modifications constitutes acceptance of the updated Terms. We will notify users of significant changes via email.

17. Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Feedalto regarding the use of the Platform and supersede all prior agreements and understandings.

19. Contact Information

If you have questions about these Terms of Service, please contact us at:

Company Name: ROY DIGITAL VENTURES LLC
Email: support@feedalto.com
Website: www.feedalto.com

Legal Notice: Feedalto is a product of ROY DIGITAL VENTURES LLC. www.feedalto.com is owned and operated by ROY DIGITAL VENTURES LLC.

Questions? If you have any questions about our Terms of Service, please don't hesitate to reach out to our support team at support@feedalto.com

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